User conditions for WORLD IS A VILLAGE ("WIV") plateform

WORLD IS A VILLAGE is made available World is a Village, a simplified joint-stock company with capital of 15,000 euros, registered on the Nanterre Trade & Companies Register under the number [registration pending], whose head office is located at 29, rue des Sablons 75016 Paris, France (hereinafter referred to as "WORLD IS A VILLAGE", "we", "us" or "our”).

By using the www.worldisavillage.com Website and the pages, options, information, content, applications and services they may contain (collectively, the "Service"), you accept these general conditions (“General Conditions” or this “Agreement”), either as a "Visitor” (meaning that you are simply browsing the Service) or as a “Member” (meaning that you have created an Account/My Family). The term "User" refers to a Visitor or a Member. If you do not accept these General Conditions, you must not use any part of the Service.

WORLD IS A VILLAGE reserves the right to modify the Service and these General Conditions at any time. The changes will take effect when they are published on the Service (unless otherwise stated). The latest updated version will be made available to all and permanently accessible on the Service by clicking the “Terms of Use” link.

Please refer to these General Conditions as often as you deem necessary because your consultation and/or continued use of the Service will be considered as confirmation of your acceptance of any changes. If you create an Account, you will have to accept these General Conditions by checking a box. If you are a Member and you do not agree to such a change, your only recourse is to cancel your registration to the Website and to cease all use of the Service.

In order to understand our confidentiality and privacy protection practices, please see our Politique en matière de Protection de la Vie Privée et de Cookies, which also governs your use of the Service. We recommend that you print these General Conditions for your own records.


  1. GENERAL CONDITIONS APPLICABLE


  2. Please read these General Conditions carefully and ensure that you understand them before creating your Account to use one of the Services, especially matching and the possibility of arranging for your children stay with families with whom you have a relationship and whom you have chosen. Please note that you will be asked to accept these General Conditions when you create your Account. If you refuse to accept these General Conditions, you will not be able to create your Account.


  3. PRESENTATION OF THE SERVICE


  4. The purpose of the Service is to allow the matching, via a “matching” system, for families all over the world wanting their children aged 10 to 20 years to travel.

    The Service is based on a relationship of trust between Users, who can access the Service either as employees of an inter-company network developed by WORLD IS A VILLAGE, as a member of a referenced community such as an association, alumni groups or schools, or through the sponsorship of another User. You can get in touch and then correspond with families.

    In addition, Users may, at their discretion, choose to subscribe to certain associated services that are offered to them in addition to the Service by WORLD IS A VILLAGE or by one of its partners.

    To encourage Users to host children and to open opportunities for exchange, Users will be, each time they host a child, credited with a number of WORLD IS A VILLAGE points from the family of origin of the child they host. The number of WORLD IS A VILLAGE Points exchanged depends on the length of the stay. A quota of 1000 WORLD IS A VILLAGE points will be awarded to each User upon registration. You can also purchase additional WORLD IS A VILLAGE Points.


  5. ACCESS TO THE SERVICE


  6. Access to the Service is available if the company, association or community to which you belong is a member. However, the fees to connect to the Service are at your expense according to the price conditions set by your Internet service provider. To benefit from all the features of the Service, it is recommended to use a recently updated Microsoft Internet Explorer (IE9), Google Chrome or Mozilla Firefox browser.

    Due to the special nature of the Internet network, access to the Service may be interrupted or restricted at any time due to causes unrelated to WORLD IS A VILLAGE. The responsibility of WORLD IS A VILLAGE cannot be sought in this case. WORLD IS A VILLAGE cannot be held responsible in case of interruption of access to the Service due to maintenance operations, updates or technical improvements, or changes to the content and/or presentation.

    Your access to certain parts of the Service and their use as a Member are subject to verification of your ability to access and use these parts of the Service. You must keep any username and password that allow you to access the Service or any part of it secure and treat them as strictly confidential and you must not allow anyone to access and use this username and password. You are responsible for all activities related to the Service accessed or used via your account. You must immediately notify WORLD IS A VILLAGE of any unauthorised use of your username and password by sending an email to [email protected].

    WORLD IS A VILLAGE may add, delete, remove, modify, disable, suspend or restrict all or part of the Service at its sole discretion without notice and you acknowledge that WORLD IS A VILLAGE will not be responsible to you or any third party in such a case. WORLD IS A VILLAGE shall under no circumstances be responsible for the addition, deletion, withdrawal, modification, deactivation, suspension or restriction of access or use of all or part of the Service.

    By using the Service as a Member, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of this information; (c) your use of the Service does not violate any applicable law or regulation.

    You are solely responsible for your interactions with other Members.


  7. USE OF THE SERVICE


    1. Rights of use


    2. WORLD IS A VILLAGE grants you the right to use the Service, for the whole world and for the legal term of protection of intellectual property rights. No other rights, apart from the right of use, are granted to you.

      All content and materials on the Service, such as texts, graphics, videos, audiovisual works, logos, photographs, icons, images, sound clips and software, are owned by WORLD IS A VILLAGE or its licensors and are protected by the copyright laws in force in France and applicable international laws. Notwithstanding the foregoing, WORLD IS A VILLAGE is not responsible for the Content (as defined below) published, submitted or transmitted by Service Users. The content and materials on the Service and any other website owned, operated, licensed or controlled by WORLD IS A VILLAGE may not be copied, except by a User solely for personal use, and such content and materials may not be distributed, republished, downloaded, published or otherwise transmitted without the prior written permission of WORLD IS A VILLAGE. The modification or use of the content or material for any other purpose would violate the intellectual property rights of WORLD IS A VILLAGE and/or of its licensors.

      WORLD IS A VILLAGE, World Is a Village and other WORLD IS A VILLAGE trademarks and logos are registered trademarks and/or unregistered logos of WORLD IS A VILLAGE (the “WORLD IS A VILLAGE Trademarks”) and are the property of WORLD IS A VILLAGE. All other trademarks on the Service are the property of the respective trademark holders (the "Third Party Trademarks", and collectively with the WORLD IS A VILLAGE Trademarks, the "Trademarks”). The unauthorised use of these trademarks is prohibited by law. No part of the Service or this Agreement shall be construed as granting, implicitly, or otherwise, any licence or right to use any Trademark displayed on this Service without specific prior written permission from WORLD IS A VILLAGE for each use. The Trademarks may not be used to disparage WORLD IS A VILLAGE or the third party in question, the products or services of WORLD IS A VILLAGE or third parties, or in any other way (by demonstrating commercially reasonable judgement) likely to harm the image or reputation of the Trademarks. The use of any Trademark as part of a link to or from any website is prohibited without the prior written permission of WORLD IS A VILLAGE. Any value or profit generated by the use of any WORLD IS A VILLAGE Trademark shall belong to WORLD IS A VILLAGE. Any copyright to the drawings, content, web pages and source code comprising the Service shall belong to WORLD IS A VILLAGE or its licensors.

      You are only authorised to use the Service for non-commercial purposes. To the extent prohibited by law, you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Service to a human-perceivable form.

      You agree to use the Service fairly, exclusively in accordance with its purpose and in accordance with the legal, regulatory and customary provisions in force and not to divert or attempt to divert any of the features of the Service beyond its normal use as defined herein.


    3. User commitments


    4. By using the Service, you acknowledge that you (i) will not communicate your login information allowing you to access the Service (with the exception of people referenced and registered on the website by yourself) (ii) will notify WORLD IS A VILLAGE immediately of any unauthorised use of your account or any other breach of security; and/or (iii) will take all reasonable steps to keep and safeguard your data in order to prevent any loss.

      You are solely responsible for the quality, legality and appropriateness of the Content you submit to WORLD IS A VILLAGE. Consequently, WORLD IS A VILLAGE cannot be held responsible in case of non-compliance of this data with laws and regulations and public order and in the event that this data is erroneous, obsolete, outdated, not updated or inaccurate.

      You agree to refrain from downloading or transmitting any remark, suggestion, message (including, without limitation, to other Members), idea, photograph, graphic, information, data, text, file, link, software or other material (“Content”) that: (i) infringes any patent, trademark, trade secret, copyright or other exclusive right of a party, or contains any software, virus or malicious code, (ii) is offensive or glorifies racism, sectarianism, hatred or physical violence of any kind against a group or person, (iii) harasses or advocates the harassment of another person, (iv) sexually or violently exploits people, (v) contains nudity, violence, offensive elements or contains links to adult websites, (vi) seeks to justify information that you know to be false or misleading or promotes illegal activity or conduct that is abusive, threatening, obscene or defamatory, (vii) promotes any illegal or unauthorised copying of a copyrighted work of any other person, (viii) involves the transmission of "advertising mail", "chain letters”, or mass sending of unsolicited emails, instant messages, “spimming”, or “spamming”, (ix) contains pages only accessible through a password or hidden pages or images, (x) encourages or glorifies any criminal activity or enterprise or provides instructions about illegal activities, (xi) requests passwords or personal information from other users for commercial or illegal purposes, (xii) involves commercial activities and/or sales without the prior written permission of WORLD IS A VILLAGE such as contests, sweepstakes, swaps, advertisements, or pyramid schemes, (xiii) implies that WORLD IS A VILLAGE assumes any of your statements or positions, (xiv) imposes an unreasonable burden on the Service server, or (xv) includes a photograph or personal information of a third party that you have published without permission. WORLD IS A VILLAGE reserves the right to monitor and, at its sole discretion, remove any Content from the Service without notice.

      By providing Content to WORLD IS A VILLAGE via the Service, you automatically represent and warrant that you have the right to grant, and at the same time grant, to WORLD IS A VILLAGE a right and licence, for the whole world, paid, royalty-free, perpetual, irrevocable, which can be licensed, transferable and non-exclusive, to (a) use, reproduce, modify, adapt, publish, translate, create derivative works, distribute, perform and display this Content (in whole or in part) worldwide and/or incorporate all or part of it into other works in any format, medium, or technology currently known or subsequently developed throughout the term of any patent, trademark, trade secret, copyright or other exclusive right of any party that may exist in such Content; and (b) use the Content, including but not limited to, the right and licence to manufacture, use, sell, offer for sale, and import any product and/or service using or including, or configured to use, any or all of the Content and the right of use. WORLD IS A VILLAGE shall not, under any circumstances, be required to treat any Content as confidential. WORLD IS A VILLAGE will be authorised to use the Content without paying any compensation to you or any other person. In order to avoid any ambiguity, WORLD IS A VILLAGE will not be liable to you or any other person for any idea for WORLD IS A VILLAGE's activity (including, without limitation, product designs or ideas) arising from the Content and will not incur any liability as a result of any similarity with the Content that may appear in any future WORLD IS A VILLAGE product or service.

      You acknowledge that you are responsible for all Content you provide and that you, not WORLD IS A VILLAGE, will be fully responsible for the Content, including its legality, reliability, appropriateness, originality and non-interference with the rights of third parties.

      WORLD IS A VILLAGE may refuse to publish or transmit all or part of any Content. For example, notwithstanding any other clause of this Agreement, WORLD IS A VILLAGE may also, but is not obliged to, refuse, delete or edit any Content (in whole or in part).


  8. SERVICE MANAGEMENT


  9. WORLD IS A VILLAGE declares that the Content is moderated in accordance with its obligations under the applicable laws and regulations on the matter.

    Prior moderation of Content

    Prior moderation is a principle of automatic moderation through software, by which the Content is moderated before being put online on the Service.

    WORLD IS A VILLAGE automatically moderates all Content with insulting, rude, offensive, discriminatory, unintelligible or racist language. The author of the Content will be informed that the Content contains one or more anomalies. The author will have to modify the Content in order for it to be valid and published.

    Retrospective human moderation of Content

    All Users have an email address [email protected] for bringing non-compliant Content to WORLD IS A VILLAGE’s attention.

    WORLD IS A VILLAGE will promptly decide on the maintenance or removal of the Content. The Content remains posted during this moderation period. The result of the moderation will give rise to a reasoned response to the author of the report and information to the author of

    WORLD IS A VILLAGE will delete the Content after moderation.

    Content may be deleted due to the following reasons:

    • Content with rude and/or offensive language;

    • the textual content is spam;

    • empty Content;

    • unintelligible Content.


    WORLD IS A VILLAGE reserves the right to suspend, restrict or terminate your access to the Service at any time without notice, if it has reason to believe that you have violated any of the restrictions or obligations of these General Conditions. This clause shall not in any way limit WORLD IS A VILLAGE's right to take any other action against you that it deems appropriate to defend its own rights or those of any other person.

    For the proper management of the Service, WORLD IS A VILLAGE may, at any time:

    • Delete any information that may interfere with its operation or that breaks national or international laws;

    • Suspend the operation of the Service in order to carry out updates.

  10. RESPONSIBILITY AND GUARANTEES


    1. User responsibility and guarantees


    2. WORLD IS A VILLAGE does not monitor the Content you exchange in the context of your use of the Service, but reserves the right to remove or delete from the Service any Content that is clearly illegal after receiving an illegal Content notification from a third party.

      You are solely responsible for your use of the Service. You are especially responsible for choosing your password and its security. You must store it in such a way as to maintain its confidentiality and for your strictly personal use. In case of abnormal use of the Service or your password, you are solely responsible for any damages that may be caused to third parties or that you yourself suffer.

      You are responsible for all personal data and information that you have posted and any Content you have provided.


    3. WORLD IS A VILLAGE’s responsibility and guarantees


    4. The Service simply involves matching two families, therefore, WORLD IS A VILLAGE cannot be held responsible if the stay does not go as planned or for any incidents occurring during the stay.

      The Service is provided without any guarantee of any kind and WORLD IS A VILLAGE is not bound by any obligation of result towards you. Any damage suffered by a third party is indirect damage and will not give rise to any compensation.

      Despite the care taken regarding the security of the Service and given the specificities of computing, WORLD IS A VILLAGE cannot guarantee that the Service will run continuously or free of errors or that the Service is free of viruses or malware following a malicious act by a third party. It is advisable to use the Service on a computer equipped with an up-to-date anti-virus. WORLD IS A VILLAGE cannot be held responsible in case of damage to the computer or telecommunication tools you use, in case of failure, fault, difficulty or interruption of operation, preventing access to the Service or any of its features.

      WORLD IS A VILLAGE can only be held responsible in case of fault, negligence or failure to fulfil its obligations causing you direct damage.


  11. LINKS


  12. The Service may refer to other websites not maintained by WORLD IS A VILLAGE that are owned and operated by third parties. You acknowledge that WORLD IS A VILLAGE is not responsible for the operation of, or the content found on or via, any third-party website.

    You may not insert a link from another website to any of the Service's websites without WORLD IS A VILLAGE’s prior written authorisation.


  13. EVENTS BEYOND OUR CONTROL


  14. We accept no liability for non-performance or delay in performance of any of our obligations to provide the Website and the Service caused by an Event Beyond Our Control.

    An Event Beyond Our Control means any act or event beyond our control, including, but not limited to, strikes, lockouts or other trade union actions by third parties, civil disturbances, riots, invasions, terrorist acts or threats of terrorist acts, wars (whether declared or not) or threats or preparations for war, fires, explosions, tornadoes, floods, earthquakes, landslides, epidemics or other natural disasters, or failure of the public or private telecommunication networks or inability to use railways, shipping services, airplanes, motorised transport or other means of public or private transport as recognised by the applicable law or jurisprudence.

    If an Event Beyond Our Control takes place and affects the performance of our obligations:

    (a) we will contact you as soon as reasonably possible in order to inform you; and

    (b) our obligations under a Contract will be suspended and the deadline for fulfilling our obligations will be extended by the duration of the Event Beyond Our Control.


  15. MISCELLANEOUS PROVISIONS


  16. This Agreement constitutes the entire agreement between you and us and supersedes all previous agreements and communications. If any provision of this Agreement is deemed to be invalid by any court, the invalidity of this provision shall not affect the validity of the other provisions of this Agreement. A waiver will only be enforceable if it is made in writing and no waiver shall be construed as a waiver in any other subsequent case or event. The titles are inserted only for the sake of convenience and have no legal implications.

    Please be aware that these General Conditions are governed by French law. This means that your use of the Service, as well as any disputes or claims relating thereto, shall be governed by French law. You and we agree that courts within the jurisdiction of the Court of Appeal of Paris shall have exclusive jurisdiction if your residence is in France.


  17. CONTACT US


  18. If you wish to contact us you can do so by calling our customer service team on this number 0170230399 (10am-5pm CET) or via the page Contact.

    If we need to contact you we will do so by email to the address you gave us and which shows on the page My Account.